Reinstall your cartridge into the printer and attempt the alignment process again.Please note that the ink will stain any underlying surfaces so please use caution and discard the cloth as soon as the nozzle plate has been cleaned. Dampen a lint-free cloth with bottled water and gently wipe the nozzle plate 2-3 times until you see ink appearing on the cloth. ![]() It may also be helpful to clean the nozzle plate to ensure a proper ink flow.Using a lint free cloth (such as a coffee filter), gently wipe the copper contacts to remove any obstruction or debris. ![]() Ensure that the copper strip is intact and if so, you will want to clean the contacts from any obstruction or debris as this may be preventing the alignment from completing.
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